Situation
- A team of 4 in IT is involved in developing Automation services.
- They use SaaS applications as Automation Anywhere or MS Power Platform.
- They build templates, or such pre-configured solution modules, that can be readily used for internal deployments and client engagements for these platforms.
- They are not developing these SaaS Applications. Instead, they are building "assets" of these SaaS platforms that would enable future deliveries.
Costs involved
- Labor expenses for the team members.
- Vendor expenses for these SaaS licenses.
- Assume no project costs, or depreciation expenses (to keep it simple)
Problem
- What ATUM Tower/Sub-Tower should such work be classified under?
- What Service would you classify this work under? (within the OOTB ATUM Service Taxonomy)
- How would you allocate costs 1) and 2) through the your cost model.
Keen to hear from the experts on how they define/classify such activities.------------------------------
JJ Sharma
TBM Practice Manager
KPMG Australia
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