TBM Framework & Taxonomy

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Sub Towers - Distinguish between Business Software vs End User Software.

  • 1.  Sub Towers - Distinguish between Business Software vs End User Software.

    Posted 5 days ago
    Edited by Erick Wicks 3 days ago

    The TBM 4.0 definitions for Sub Towers are a little gray for Software license cost. Such as Tableau, SAS, or Microsoft Office. We don't have any issue with software items that are for IT exclusively, but we have varied interpretations when the software has dual usage. All three previous options are used both internally by our staff to collaborate, make visualizations (e.g. - dashboards, PPTs, etc.) and manage /analyze internally as well as for external customers.

    Microsoft Office is clearly End User Software by the TBM definition: "Client related software used to author, create, collaborate, and share documents and other content. Examples include email, communications, messaging, word processing, spreadsheets, presentations, desktop publishing, graphics, and others. Optional Level 3 categories include Productivity; Communications; Collaboration."

    The Business Software definition gives us an issue, because the software items above are all licensing or maintenance of COTS purchases (to include MS Office), but for example Tableau is a data visualization for internal visuals (graphics as labeled in the End User Software definition) as well as for external customers. The TBM 4.0 definition for Business Software is: "Software expenditures including licensing, maintenance and support related to off-the-shelf software purchases.

    Any suggestions as to the Sub Tower for Tableau given it's COTS used by all staff (not just programmers or IT) to make internal dashboards for all staffs viewing; as well as to make other dashboards for our customers (the general public) to view in infographics as well as websites?

    Erick Wicks
    IT Program Manager
    Department of Commerce - Census Bureau
    Suitland MD