TBM Conference 2018

Instilling TBM Culture With Your Business Partners In an industry of continually compressed margins, UPMC is dedicated to delivering cost-efficient technology with resilient and responsive service. Our customers are a highly data and technology-dependent set of businesses focused on taking care of people where, when, and how they need it most. To deliver this, we’ve used a deliberate and focused approach, enhanced with strong governance and aligned with the priorities of our business partners. In this session, you will learn how to engage your customers in meaningful discussions about IT trade-offs, establish a governance framework to influence behavior, and drive adoption of TBM by leveraging existing resources across your enterprise.