“This is a really, really diverse organization. We are in so many different businesses, it is absolutely critical for us to have our arms around the services we’re providing the business and to organize our assets so that our costs are transparent… that kind of information is so transformational.”
- Jeff Coleman, Senior Manager, Enterrprise Architecture
Executive Summary
As Exelon has grown in size and scope to become a Fortune 100 company with the largest number of utility customers in the U.S., its IT organization has had to keep pace. Adopting TBM principles and deploying Apptio has allowed corporate IT to deliver over $150M in run-rate savings by 2018. Exelon IT has used cost transparency to reorganize and retool into a shared services organization serving the company’s nationwide network of utilities with backbone IT services and technologies at a substantially reduced cost.