TBM Conference 2018

Hear one of Canada’s largest life and health insurance providers, to hear how they’ve embraced TBM practices to build stakeholder engagement and drive alignment between technology teams and the business. The Great-West Life team will share insights from their successful implementation and evolution of a new costing and chargeback framework. Highlights include understanding the “voice of the business”, establishing a governance and operating model, and implementing a Business Relationship Management role and a Program Management Office.