Join this session to learn about the analysis of synergies and opportunities between the intersecting models of Technology Business Management (TBM) and ServiceNow Common Service Data Model (CSDM). You can expect to hear about the natural/organic processes and necessary elements to be aware of within the configuration management database (CMDB) to ensure the integration is maintained at an optimal level. This session and content is brought to you by The TBM Council's Standards Committee.
Relevant Link:
TBM Integration with ServiceNow CSDM Integration Guide
00:37:52
Hi @Rick Hymas. Thank you for echo'ing our guidance regarding applications.
And, thank you for clarifying @Michael Enslein's comments at 30:30.I understand "Enterprise Portfolio" is the new name of "Service Portfolio". The "Portfolio" table appearing in the "Design" domain was not researched.
I'll be sure to reach out to you when research into CSDM v5 is started.
At the end when CSDM 5 draft was shown. There was discussion that the Portfolios had moved from the "Sell/Consume" section of CSDM up to the "Design" section. This is also incorrect. The Enterprise or "Service Portfolio remains in the Sell/Consume section. The parts that are now represented in the "Design" section or within APM are the Application and Technology Portfolios.
Great discussion but I believe the mapping to the "Application" portion of CSDM is incorrect.
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