Technology is the underpinning to products, services, and overall experiences delivered to delight customers in today’s economy. As technology teams shift to IT as a product, accurate value measurement grows in complexity. Join Ed McLaughlin, President of Operations and Technology at Mastercard, as he shares how they take an innovative, value-driven approach to the solutions they create and services they offer, to make transactions faster, easier, and more convenient and secure. Ed will highlight how their culture of accountability fuels innovation across the organization to deliver products such as MasterpassTM and priceless customer experiences. And, through outreach to developers and entrepreneurs, Mastercard helps to facilitate improvements across the payments ecosystem that will generate future innovations.
Access the presentation slides here: Walking the Talk of Innovation - Ed McLaughlin, Mastercard