TBM Book

Technology Business Management:
The Four Value Conversations CIOs Must Have With Their Businesses

ISBN 978-0-9976127-4-5
Authored by TBM Council's former General Manager and VP of Standards and Education, Todd Tucker, this first-ever book on Technology Business Management shares stories and lessons from hundreds of interviews with CIOs, CTOs, CFOs, and other business-savvy technology leaders; case studies in TBM with leading enterprises like Cisco, First American Financial, eBay, Nationwide Building Society, and Cox Enterprises; and the contributions of TBM Council’s partners (e.g., KPMG, ISG, McKinsey) and founder and technical advisor (Apptio).

The purpose of the book is to educate IT and finance leaders on how they can become better service providers, value partners, and business drivers through the discipline of TBM—including transparency, delivering value for the money, shaping business demand, and governing for value.

Join the Council and receive a free PDF copy or purchase a hardback book or Kindle version from Amazon.
Associate members not eligible. 


TBM Book Cheat Sheet


Recommended Chapters:

strengthening business leadership

  • Intro: Be the CEO of Your Technology Business
  • Chapter 11: Beyond IT — Expanding the Business Partnership

a fear of transparency

  • Chapter 1 section: Transparency: The Key to Value

… should TBM be a priority?

  • Chapter 1 section: Accelerating Key Initiatives

… our data needs to be cleaned – OR – we lack the right data

  • Chapter 4 section: An Enterprise IT Model Based on Data

… questions the value of benchmarking

  • Chapter 5 section: Benchmarking Your Costs

… demand is the problem

  • Chapter 6: Shaping Business Demand

… our planning process is broken

  • Chapter 7: Planning and Governing for Value

… we are transforming the way we operate by adopting public cloud, shifting away from project-based investments

  • Chapter 9: Transforming Your Business