TBM Awards 2017

Executive summary

By deploying Apptio and changing their approach to the customer, Maritz CIO Gerry Imhoff and team shifted the perception of IT as “just a cost center” to that of a trusted partner. In the process, IT became a preferred provider of centralized services, such as hosting and end user infrastructure, enterprise applications, information security and project management, to a decentralized ecosystem controlled by individual business units. The cost transparency enabled by Apptio helped reduce IT’s budget by 40%, empowering business unit owners to not only see how their consumption drove IT’s costs but also to do something about it.

Read the full case study here: Maritz: From Cost Center to Trusted Partner